Three thousand homes, on a clock.
The properties are dispersed, the volumes are high, the tenants are often vulnerable, and every job is subject to scrutiny commercial work never attracts.
We deliver cleaning and property services to over 3,000 public housing dwellings under a multi-year arrangement extending through to 2028 — vacant make-readies, responsive cleaning for tenanted dwellings, common-area servicing and cleaning associated with inspections, upgrades, relocations and capital works.
Services are delivered under defined performance standards and priority frameworks requiring attendance within strict response windows. Volume is not the hard part. Governance is.
Our people enter homes. That carries obligations.
All personnel are police-cleared, uniformed, photo-badged and inducted before deployment. Access is arranged, not assumed. Teams are briefed on working respectfully in occupied properties, including where tenants may be elderly, unwell, culturally diverse or experiencing hardship.
P0 to P4, tracked live
Tasks are scheduled against agreed priority categories and tracked in real time through Lighthouse. Reporting and scheduling align to the contract schedules rather than a generic template, and every completion carries photographic evidence.